Frequently Asked Questions
Do you guys spam?
Absolutely not! All of the recipients on our lists have opted-in to
receiving email advertisements from us. topAre you compliant with the CAN-SPAM law?
Yes. We comply with all the CAN-SPAM laws. We ONLY send emails to people
that have subscribed to our lists! We also include a disclaimer, a valid
return email, a physical address, and an easy way to unsubscribe! topWhere do you get your lists from?
We generate over 75k new leads per day from our various websites!
These leads are generated by Pay-per-click, SEO, Co-reg, and Newsletters. topCan you campaign to a list that is submitted by the customer?
No, we can only market to lists that our company generates and maintains. topHow often do you update your lists?
Our lists are updated on a daily basis... new leads in, old leads out.
It's important to state that our system honors ALL unsubscribes immediately! topDo the emails go to the recipients inbox?
Yes, because we're white-listed by all the major ISPs, the emails get delivered
to the users inbox! topWhat's the "From" Name and Email Address that appear in the emails?
The "From" name is normally the customers company name. And the "From"
Email Address is one of our valid white-listed emails that is generated for
every new campaign (i.e., mail054@white-listed-domain.com). topHow do I track my campaign?
We set up tracking with a third party company called Tracking Ctr Site.
It's a 24/7 real-time URL and email tracking service. You'll be able to see
who individually clicked on your email and/or visited your site.
You'll also be able to verify that your ad is actually being sent! topHow long after you receive my order will you send out my campaign?
Your campaign will usually start 48-72 hours after we receive your order.
We process orders and offer email support 24 hours a day, except holidays. topHow long does it take to send out my campaign?
From the day it starts, it takes around 3-7 days to send out an entire campaign. topDo you send out HTML/Image ads?
Yes, we send both HTML and Text emails. topCan I send a test campaign?
Yes, our smallest package is the 300k recipients for $97. You can test your
offer with that option! topHow do I know you're actually sending my campaign?
After placing your order, you'll get access to a third party system called
Tracking Ctr Site. This enables you to see everyone that's visiting your website
from the emails! topCan I see a sample ad?
Yes. We can send you an ad sample immediately. Simply click here and send us
an email request. We will email a sample ad to you. (It will be instantly emailed to you). topCan you design an HTML/Image ad for me?
Yes, we can design an ad for you for only $397! It takes 2-4 days to complete
the artwork! topDo you accept credit cards?
Yes, we accept all major credit cards. topDo you accept checks?
No, not at the moment. topWhere do I go to place my order?
You can place your order in the Email Campaign Options section of our website. topDo you guarantee signups and/or sales?
No. It's impossible for us (or anyone else) to guarantee that! topWhat kind of CTR (Click-Thru) can I expect?
CTR will vary SOLEY on YOUR ad message! We've seen ads that over 75% of the
people click on. We've also seen ads that generate barely any clicks! So it's really impossible to predict that! Again, the main factor will be YOUR ad message! topWill my hosting be shut down because I use your service?
Absolutely not! You will NEVER lose your hosting account because of us! The reason
for this is because we're white-listed by all the major ISPs. If any complaints arise,
the ISPs come to US and NOT to you! And this is something we guarantee! topWhat are your terms and conditions?
You can find our terms and conditions by clicking here. topI have more questions... can you answer them?
Yes, if you have any other questions that haven't been answered in this FAQ,
please contact us and we'll be more than glad to help you. top
Spam Policy
EnthWave Media complies with all the laws which dictate the requirements for sending commercial emails.
All of our Email Recipients have opted-in to the category they requested! Each and every recipient has agreed to receive email advertisements from us!
When a lead signs up on one of ours, or one of our partners websites, we collect all
their basic information plus Time-Stamp and IP Address! This enables us to keep track of all our opted-in subscribers.
It's important to state that our system honors ALL unsubscribes immediately.
All email messages sent from our servers contain the following disclaimer:"This is an advertisement. You have opted-in to our service via one of our websites. To unsubscribe please visit http://{%OptOut-URL%}.com or you can also send an email to remove@{%OptOut-URL%}.com. If you wish to unsubscribe by regular mail, simply send a letter to {%RemovalMailingAddress%} and make sure to include the email address you want deleted from our lists!"
We do not utilize, or offer spamming services. We also urge you not to as well.
For more information about spam, visit these sites:
The CAN-SPAM Act
Coalition Against Unsolicited Commercial Email
SpamCop
Abuse.net
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